Privacy Notice

At Tea From Taiwan Inc, your privacy is our priority. We are committed to protecting your privacy at all times, in all situations. The information we collect about you when you become a member is used to process your orders and to provide a more personalized experience on our site.

How Do We Use the Information We Collect?

When you become a TeaFromTaiwan.com member, we ask you to fill out a form that requests your name, address and e-mail address. TeaFromTaiwan.com will NOT share this data with anyone.

Your name and address information is used solely to process orders. This information will NEVER be sold, given, rented or traded to others for purposes other than order fulfillment.

Our Use of Log Files

When you visit our site we automatically log your IP address, your browser type and your access times. We utilize this information to conduct site performance evaluations, to see where visitors are coming from and to keep track of click stream data (the screens our users visit on our site). This data helps us to determine what content our members find most appealing so that we can maximize your enjoyment of the site. LOG FILES ARE NOT TIED TO PERSONALLY IDENTIFIABLE INFORMATION.

Tracking Pixels and Tracking Codes

TeaFromTaiwan.com does NOT utilize any third-party tracking pixels or tracking code.

Our Use of Cookies

TeaFromTaiwan.com requires that the visitor's computer accept a session cookie. This session cookie contains simply the session ID number which identifies the visitor to the store, as separate from other visitors. THE SESSION COOKIE CONTAINS NO PERSONAL IDENTITY INFORMATION, and in itself is thus anonymous as a 3rd-party cannot use anything in the cookie to identify the visitor in any way. This session cookie expires at the end of the visitor's session in the browser, or at a predefined time (typically 24 minutes) after their last "click", whichever is sooner.

The session ID is used only to recognize what the visitor has done during their visit to the store. This includes things like: whether the visitor has put something in their shopping basket, whether they have logged in, and allows them to proceed through checkout.

Cookies are also used for our affiliate program to award affiliates a percentage of sales. Affiliate cookies are acquired off-site by clicking on an affiliate link.

Site Security

All TeaFromTaiwan.com employees take your personal information very seriously. All employees must learn and obey our security policies. Access to member personal information is limited to key management personnel and our member services department. The information is ID and password protected and our Web security is reviewed on a daily basis.

Correcting/Updating Your Personal Information

After becoming a TeaFromTaiwan.com subscriber you may correct/update your personal information by clicking on the 'My Account' link at the top of any page, and clicking the Edit Information button. The changes you make will be reflected in our databases instantly. If you wish to deactivate your account, you may click on the "Delete Account" link on your account page, or you may contact our member services using our Contact Us page.

Links To Other Sites

This Web site contains links to other Web sites. Please note that when you click on one of these links, you may be leaving the TeaFromTaiwan.com site and entering another Web site. These sites may independently collect or request information about you and we encourage you to read the privacy statements of these linked sites as their privacy policy may differ from ours.

Communication

From time to time we may send out email messages alerting you that products are available, to remind you about providing feedback or for promotional offers. In addition, you will receive communication from us 1) if you contact us for a particular reason, 2) to receive your orders, or 3) we need to contact you for administrative purposes such as winning a contest. Administrative e-mails will not contain promotional materials. If you choose to receive our News Letters, they will contain promotional materials from TeaFromTaiwan.com.

Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.

Supplementation

We may correct or supplement your address information with standardized postal representation in order to ensure that your orders are delivered. We do this since we want to make sure that our members receive the order and to lower costs associated with our programs.

Contests

Periodically, contests are run on our site. To enter these contests you need only to enter your ID and password and your contest submission. At the time of entry, you may decide if you wish to have your first name, state and country posted on our site if you are the winner. Winner's full names are NEVER shared with our customers without their consent.

Your Feedback is Always Welcome

We welcome your comments and questions about our privacy policy - or anything else you might want to talk about. To contact us please use our contact form.