Shipping issue - Resolved!
I want to thank you for working with me through this shipping issue, you have reassured me every step of the way and for that I am grateful. However, today I finally received my package! There was no explanation why it took close to 3 weeks to go from New York to Florida, but I am very glad it was not lost. Thank you so much for standing behind your business and sticking up for a customer like me. Your oolong selection is some of the best I have found available through mail order, and that -- coupled with your excellent customer service -- will keep me a loyal customer for life.