All orders over US$60 qualify for Free Shipping anywhere in the world!

Celebrating Ten Years!
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Testimonials

Super tea! Super Service!

Super tea! Thanks for the good service!
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Lovely teapot

The order arrived safely and in great time. Both oolongs are delightful, and this teapot -- the only one available to me in America that I've wanted...
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Thanks a lot!

We have received your parcel in order, thanks a lot! Package is fine and firm. Delivery was prompt. Now we are enjoying the elite tea greatly. ...
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Arrived

safely and in good time, many thanks. The Dong Ding Ming Xiang is as delightful as I had remembered it.
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Thanks!

I found out what tea really was when I traveled to Taiwan last year. That quality of tea is not easy to find here, in France, so thanks a lot for...
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Shipping & Returns

Shipping

We offer Free Shipping on all orders over $60.

We ship our Oolong tea everywhere in the world.

All orders are shipped by Air Parcel Post. The cost of shipping depends on the weight and destination, but you can use our Shipping Calculator to determine exact shipping costs prior to checkout.

We attempt to ship all orders within 24 hours Monday to Friday and delivery time is from 1 to 2 weeks for most locations.

Optional shipping insurance is available by default, and can be declined by manually unclicking the Shipping Insurance option on the Payment Options page. Shipping insurance covers your order in the unlikely event that the package is lost or damaged. No replacements or refunds will be made without insurance.

Returns

All sales of loose tea and tea bags are final. To avoid misunderstandings regarding the taste or quality of our teas, we encourage you to order tea samples before making larger orders.

All sales of non-fragile accessories are final.

Fragile items such as tea pots which are damaged due to shipping may be exchanged if we are notified within one week of receipt.

Weekly Specials





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