All orders over US$60 qualify for Free Shipping anywhere in the world!

Celebrating Ten Years!
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Testimonials

Wu Ling Ooolong

Hi, What a great experience. Delicious tea and quick shipment. Thanks. I¨ll return and I can recommend to everyone. Just try it and you will see.
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Beautiful cups

We are just delighted with the tea cups and continue to marvel at their beauty. They're a real enhancement to our modest collection of teaware....
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Thanks for the web site

I merely wanted to thank you for an informative and interesting website.
This is a superb site, full of useful and interesting information. ...
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Love your tea

I order Da Yu Ling and very please with the tea. Better than the one I got as a gift from a friend in Taiwan. I love to purchase more, however, after...
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Thank you so much

The tea I got from you was the highest quality that I have tried. I enjoyed them all, except for the aged, not because of lack of quality, just that...
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Shipping & Returns

Shipping

We offer Free Shipping on all orders over $60.

We ship our Oolong tea everywhere in the world.

All orders are shipped by Air Parcel Post. The cost of shipping depends on the weight and destination, but you can use our Shipping Calculator to determine exact shipping costs prior to checkout.

We attempt to ship all orders within 24 hours Monday to Friday and delivery time is from 1 to 2 weeks for most locations.

Optional shipping insurance is available by default, and can be declined by manually unclicking the Shipping Insurance option on the Payment Options page. Shipping insurance covers your order in the unlikely event that the package is lost or damaged. No replacements or refunds will be made without insurance.

Returns

All sales of loose tea and tea bags are final. To avoid misunderstandings regarding the taste or quality of our teas, we encourage you to order tea samples before making larger orders.

All sales of non-fragile accessories are final.

Fragile items such as tea pots which are damaged due to shipping may be exchanged if we are notified within one week of receipt.




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