All orders over US$60 qualify for Free Shipping anywhere in the world!

Celebrating Ten Years!
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Testimonials

Excellent Customer Service

The tea arrived very quickly and safely. I really appreciate the speedy turnaround time and excellent customer service.
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Ooooo TEA

I got one of each sample and loving every one of them. I brew a little different, use barely a teaspoon of tea in 24oz pot and let it steep at least...
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Appreciate the descriptions

The tea is very good. I definitely appreciate your listing the year and season of harvest of each of the teas, and for the detailed descriptions on...
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Its wonderful

Its wonderful. I will order again. Thank you. Oolong tea is the best. Your tea is superb.
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Glad to find your store

The tea arrived several days. They are very good indeed. I like them very much! Glad to have found your online store.
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Shipping & Returns

Shipping

We offer Free Shipping on all orders over $60.

We ship our Oolong tea everywhere in the world.

All orders are shipped by Air Parcel Post. The cost of shipping depends on the weight and destination, but you can use our Shipping Calculator to determine exact shipping costs prior to checkout.

We attempt to ship all orders within 24 hours Monday to Friday and delivery time is from 1 to 2 weeks for most locations.

Optional shipping insurance is available by default, and can be declined by manually unclicking the Shipping Insurance option on the Payment Options page. Shipping insurance covers your order in the unlikely event that the package is lost or damaged. No replacements or refunds will be made without insurance.

Returns

All sales of loose tea and tea bags are final. To avoid misunderstandings regarding the taste or quality of our teas, we encourage you to order tea samples before making larger orders.

All sales of non-fragile accessories are final.

Fragile items such as tea pots which are damaged due to shipping may be exchanged if we are notified within one week of receipt.




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